You don’t need another contractor — you need dispatch you don’t babysit, invoices that match diagnoses, and records your asset manager accepts. Portfolio contracts across Houston, Waco and DFW, with an SLA that means the August emergency gets the first truck.
Built around how management companies actually operate.
One agreement across properties and markets — predictable PM line item, contract repair rates. Maintenance contracts →
Defined response windows, real ETAs, and techs who call the site contact — not just the work order.
Not-to-exceed limits honored; anything above comes with readings and photos so approvals take minutes, not meetings.
Model, serial, age, history per unit — replacement forecasting turns capex into a plan instead of an emergency.
Three offices — Houston HQ, Lorena (Waco), Weatherford (DFW). Same crews, same spec, same-day standard.